Shipping Charges: 

Free postal shipping on orders above 350€* for French customers

Free postal shipping on orders above 500€* for EU customers

- France: Postal (2-5 days) 8.90€ / UPS express (1-3 days) 14.99€

- Europe: Postal (2-8 days) 22€ / UPS Express (1-2days) 35€

We also ship to US, Canada, Japan, China, South Korea, Qatar and UAE at auto checkouts with corresponding prices at this moment.

For other countries, please contact us. We will be able to arrange a shipment for you.

*Note: buying multiple items in the same order may result in increased shipping charges.

We use UPS/Postal for all deliveries, and therefore are unable to deliver to PO boxes, we do not offer Saturday delivery. 

Once payment is cleared we usually ship the next business day, but might take up to 7 business days before ship out. (unless otherwise notified) Upon which we will provide you the tracking number provided. For estimate delivery time please check your tracking number provided or local delivery service. Please note that the delivery time may be longer during the times of workload. 

If customer has provided an incorrect address or details, refuse to sign for the ordered package or if the parcel is not being picked up at the pick up point (in the case of missed delivery attempt) we will have to charge an additional fee to resend the shipment to you.

Misora Nakamori is not responsible for any delays caused by destination customs clearance processes. A signature is required for any goods delivered, at which point responsibility for your purchase goods is passed to you.

Postal service is less secure and does not show clear tracking. Misora Nakamori is not liable for lost or damaged parcels using postal shipping. 



If you order products for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information and an estimate of their cost before placing your order.

Misora Nakamori is not responsible for any fees charged by customs.  If you decide to refuse any shipments from Misora Nakamori, you are responsible for the original shipping charges, duties, taxes and customs charges that are incurred on both the original and returned shipment. In this event, this amount will be deducted from your refund on your original payment.  



Only regular priced items are eligible for return/refund. Items bought on sale or discount are not eligible and can't be refunded/returned under any circumstances.

Discount codes gifted to newsletter subscribers are applicable for only 1 code per order. Discount codes can not be used on Made To Order items or items already discounted. 

Misora Nakamori serves the right to adjust or remove any item from sales and remove discount code at any point in time, regardless of any dates or announcement stated prior. Sales items are only offered as long as stock lasts.